Limitations & Problems
This page covers current limitations and common issues when using Motion Flow, along with tips to ensure smooth scroll playback.
Most issues are related to video size and performance, especially on slower devices or networks.
Performance Limitations
⚠️ Large or Long Videos
Motion Flow converts videos into optimized image sequences for scroll playback.
While the files are heavily compressed and optimized, very large or long videos can still cause:
longer loading times
less smooth scrolling
higher memory usage on slower devices
This is especially noticeable on:
mobile devices
slower internet connections
older laptops
Recommendation: Keep videos as short and lightweight as possible while maintaining visual quality.
Upload Limits
Maximum File Size: 30 MB
You can upload videos up to 30 MB.
If your file is larger:
the upload may fail
or processing may not start
👉 Always check file size before uploading.
Supported Formats Only
Only the following video formats are supported:
MP4
MOV
Other formats will not upload or process correctly.
Upload Issues
Upload Fails or Gets Stuck
If your upload does not complete:
Check that the file is under 30 MB
Make sure the format is MP4 or MOV
Stay on the upload tab while processing is running
If everything is correct and the upload still fails:
👉 Wait about 15 minutes and try again.
This can happen during periods of high server load when many users are uploading videos at the same time.
Best Practices for Smooth Playback
To get the best scroll performance:
avoid unnecessary long videos
keep motion simple and readable
use section heights of 300vh–600vh for smoother pacing
test on the live site before publishing final layouts
Optimizing the source video before upload can also help.
If Something Is Not Working
If you continue to experience issues:
test with a smaller video file
try using a template sequence to compare behavior
republish your site and test on live
If problems persist, please contact support@interactive-studio.io and include:
your site link
video file size and format
a short description of what’s happening
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